Personal Touch Landscape and Gardening

I had a phenomenal customer service experience when I worked with Personal Touch. Austin Taylor was my sales representative; he came to my home, helped advise me on the materials and articulate a half-formed plan that I had, was very knowledgeable on the entire landscaping process, gave me extra literature on rock and stone options so that I could do my own research, and was incredibly responsive throughout the process. He had a quote in my inbox three business days after his initial consultation, and he phoned to follow up on specific details several times to ensure he had everything recorded correctly. I could not have asked to be handled any better than he did.

If you’re planning on using Personal Touch, I highly recommend that you request Austin Taylor to be your sales rep.

We have had the pleasure of having our landscaping overseen and managed by Personal Touch for a number of years. We have watched them grow as a business and have appreciated all of their assistance through the (almost) seven years of professional care for our landscape needs. The staff is skilled in addressing issues often before we even discover the issues exist.

The staff that comes to our home to extend care is very professional in every way… always attentive, very thoughtful and polite and even go out of their way to offer extra assistance if needed.

The individuals heading up the different departments make phone calls and extra visits to make sure details are attended to, especially before any events we may have scheduled at our home.

Even the “snow plow team” is incredibly attentive, assuring us of their emergency aid should we ever need it which is a huge assurance during these snowy & icy months of winter.

Thank you, Personal Touch for your outstanding service! We are so glad we found you! The Paco Jordan Family