Marks & Spencer

Summer is here at M&S Croydon! As usual M&S stocks qualities items. I personally love M&S colours and styles for this summer, there is a lot of white and blue items (seaside theme). They have beautiful summer dresses for women and girls.

They do also have a range of furnitures and house items.

Popped in to get some macarons if you do happen to go there, kids love them.

Marks & Spencer in Croydon is a well-organized store that offers a good mix of clothing, groceries, and household essentials. The food section is particularly impressive, with fresh produce, ready meals, and bakery items that are always of high quality. Their sandwiches and meal deals are great for a quick bite, and the dessert section never disappoints.

The clothing section is neat and has a good variety for all ages, though sizes for popular items can run out quickly. Staff are polite and helpful, but during peak hours the checkout lines can get a bit long.

Overall, it’s a reliable place for both shopping and quick grocery runs. Clean, well-stocked, and conveniently located right in the heart of Croydon.

While I was with my wife in the fruit section, my wife was looking at lychees. At that moment, a staff member was moving a heavily loaded apple rack while simultaneously chatting with another customer. She did not notice that the rack was about to collide with my wife’s leg. Out of instinct, I gently pushed the rack aside and pulled my wife away to avoid injury.
Shockingly, instead of appreciating that I was preventing an accident, the staff member physically pushed my arm and aggressively questioned why I touched the rack. I politely explained the reason, but she continued to question me in a rude tone and even walked away muttering offensive language. My wife clearly heard the “F-word” directed towards us. I was left standing there in disbelief that such behaviour could happen at M&S.
Moments later, the same staff member returned, glaring at me and showing further hostility. She then hurriedly pushed the tall, heavy rack—around two metres high—through the area without regard for the safety of nearby customers.
Still shaken, I went to the self-service area to ask for the store manager’s contact details to make a formal complaint. However, the same staff member noticed me, rushed over, and once again verbally confronted and insulted me. I have never seen such horrible customer service in my life!