I regularly travel a great distance to Fosse Park to visit a family member and each time I visit I buy items from ASDA on their behalf. There have been occasions where I have needed to return clothing, with tags and receipts, if they are the wrong size etc. It is rare this happens but I have found customer service staff on the whole considerate and professional.
There have been occasions where the shopping conveyer belt was not clean and new clothes were marked however when pointed out it was dealt with swiftly.
The parking is generally easy however there are times when there cars with passengers using it as a meeting point. This can be unnerving.
I received a parking ticket recently due to not being aware that parking is not allowed beyond the 10pm closing time. I was late leaving after visiting ASDA and shopping late at night before making the journey home some 130 miles. I contacted the store by telephone and, after I had explained the situation, the duty manager advised me to return with the parking fine paperwork. I was very impressed with the way this was handled and kindness and empathy shown.
On the whole the staff at ASDA have been helpful and considerate particularly the duty manager I spoke to on the telephone. Thank you for helping in a busy environment.
I bought an air fryer here. My experience was good. There was enough parking; the customer assistants were quite friendly. However, there was a mixup regarding the price of the item, and that delayed me for a bit. Overall, it was a good experience.
Confusing car park layout but very good store in general, lots of good product selection, very large range, clean and comfortable. A little confusing layout inside though like milk is on its own and then milkshake is on its own too, away from all the dairy. Layout could do a rework.
It’s one of the best stores around. The problem is there is no more then 3 (if your lucky) till attendants and that’s what ever time or day you go, being as its near my sons school I go at least 2 to 3 times a week. The staff are also generally genuinely nice bar the odd one who never says thank you or have any gratitude and not to mention the one lady in the pay yourself stations who just stands there staring into oblivion whilst your red light is flashing to
be signed out by staff whilst your constantly checking your watch as your rushing to get your kid from school! And the only reason your stood there waiting to be signed out in the first place is because there’s no staff on the tills. Despite that it’s a great store 😅
Elfnik Smar
June 18, 2025 at 6:42 pmI regularly travel a great distance to Fosse Park to visit a family member and each time I visit I buy items from ASDA on their behalf. There have been occasions where I have needed to return clothing, with tags and receipts, if they are the wrong size etc. It is rare this happens but I have found customer service staff on the whole considerate and professional.
There have been occasions where the shopping conveyer belt was not clean and new clothes were marked however when pointed out it was dealt with swiftly.
The parking is generally easy however there are times when there cars with passengers using it as a meeting point. This can be unnerving.
I received a parking ticket recently due to not being aware that parking is not allowed beyond the 10pm closing time. I was late leaving after visiting ASDA and shopping late at night before making the journey home some 130 miles. I contacted the store by telephone and, after I had explained the situation, the duty manager advised me to return with the parking fine paperwork. I was very impressed with the way this was handled and kindness and empathy shown.
On the whole the staff at ASDA have been helpful and considerate particularly the duty manager I spoke to on the telephone. Thank you for helping in a busy environment.
Raph Uzomah
June 24, 2025 at 5:49 pmI bought an air fryer here. My experience was good. There was enough parking; the customer assistants were quite friendly. However, there was a mixup regarding the price of the item, and that delayed me for a bit. Overall, it was a good experience.
Jake B
July 4, 2025 at 3:32 pmConfusing car park layout but very good store in general, lots of good product selection, very large range, clean and comfortable. A little confusing layout inside though like milk is on its own and then milkshake is on its own too, away from all the dairy. Layout could do a rework.
Michael Rodway
July 10, 2025 at 9:24 pmIt’s one of the best stores around. The problem is there is no more then 3 (if your lucky) till attendants and that’s what ever time or day you go, being as its near my sons school I go at least 2 to 3 times a week. The staff are also generally genuinely nice bar the odd one who never says thank you or have any gratitude and not to mention the one lady in the pay yourself stations who just stands there staring into oblivion whilst your red light is flashing to
be signed out by staff whilst your constantly checking your watch as your rushing to get your kid from school! And the only reason your stood there waiting to be signed out in the first place is because there’s no staff on the tills. Despite that it’s a great store 😅
Don Duke
August 23, 2025 at 9:53 amGot what I was after and was.able.to so it quickly. So, no hassle. Found this quite interesting… 🤔