Asda Leicester Superstore

I regularly travel a great distance to Fosse Park to visit a family member and each time I visit I buy items from ASDA on their behalf. There have been occasions where I have needed to return clothing, with tags and receipts, if they are the wrong size etc. It is rare this happens but I have found customer service staff on the whole considerate and professional.
There have been occasions where the shopping conveyer belt was not clean and new clothes were marked however when pointed out it was dealt with swiftly.
The parking is generally easy however there are times when there cars with passengers using it as a meeting point. This can be unnerving.
I received a parking ticket recently due to not being aware that parking is not allowed beyond the 10pm closing time. I was late leaving after visiting ASDA and shopping late at night before making the journey home some 130 miles. I contacted the store by telephone and, after I had explained the situation, the duty manager advised me to return with the parking fine paperwork. I was very impressed with the way this was handled and kindness and empathy shown.
On the whole the staff at ASDA have been helpful and considerate particularly the duty manager I spoke to on the telephone. Thank you for helping in a busy environment.

Confusing car park layout but very good store in general, lots of good product selection, very large range, clean and comfortable. A little confusing layout inside though like milk is on its own and then milkshake is on its own too, away from all the dairy. Layout could do a rework.

Got what I was after and was.able.to so it quickly. So, no hassle. Found this quite interesting… 🤔