JRC Global Buffet

We went to JRC in Croydon after not returning in 10 years.
The memories I had about it wasn’t the best but we were celebrating something and I thought if it’s still open after 10 years it might have had some improvements.
To my surprise the decoration still exactly the same and the chairs and tables if are not the same then they look exactly as the ones I remember.
Some changes have been put in place and they are not good, before we used to pay £19.99 on a Saturday with everything included, now it costs £28 per person + £4 per person for the drinks.
I personally found expensive taking into account the quality of the food and specially the food being cold which is a shame and results e massive food wastage as people just leave the cold food on the plates and get food that is warm.
I absolutely hate to waist food but I could not avoid it as the food was very cold and it was not nice to eat at all.
The grill area is only to be used once and it limits each guest to 2 choices, if I’m not wrong we used to be able to choose more items and use the grill station twice.
As positive points there’s a huge variety of foods, so if you get a small amount of food each time you can enjoy the food warm.
The chocolate fountain and the marshmallows is really nice.
I guess we pay for the variety not the quality.
Also because we didn’t book we were only allowed to stay for 1.5 hours which is not enough if you eat a small portion of food each time.
As very negative point quite a few members of the staff are rude, specially a girl that cleans the dishes which has absolutely no manners and don’t even look up when we were trying to place our plates on the cleaning station nor say a word or reply to our “thank you”.
In resume my opinion is that this restaurant in general got worse, the staff also got worse.
The only 2 people of the staff that were nice it was the person who took our payments and the security guy that opened the gate for us to leave.
I’ve paid £96 for a lunch for 3 people which didn’t makes us feel it was worth it.
I rather pay more for better food, hot food and much, much, much better service.

I’d come across this place and found it has a good variety of food and multiple cuisines. For those interested in quantity it is a great option. We did enjoy some of the dishes and given that it caters to various palates, I suggest trying very small quantities to avoid wastage. However, this may not entirely be possible with the dessert section as the kids would love to try everything. I’d probably suggest placing out tasting portions on toothpicks in various sections to avoid over serving. The meal for 3 including a child at full price was about 90£. It was a good experience visually and we went at a slow time so it was a relaxed. Again if you really prefer quality over quantity, I’d rather spend that at a specialty restaurant. There are some sections like the sushi and teppanyaki (limited) that are worth it.

Had a really terrible experience yesterday. I went for buffet with my elder son, my baby who is 4 months old, my mother, and brother. Both my mother and I have an issue with our spine and cannot lift weight. The lift was out of order and we came with buggy for the baby. I requested the receptionist for someone to help us lift the buggy all the way up through these steps so my brother could carry the baby and climb the stairs. She was very rude, saying it was none of their business, even after i told about our disability. For a moment, i thought of going back but then my brother was visiting for only few days so I climbed the stairs carrying my baby while my brother lifted the buggy all the way up. The receptionist wasn’t empathetic and said everyone carries the buggy up through the stairs. Hello, what about people with condition that doesn’t allow them to carry weight and climb a lot of stairs? I told we are paying a hefty amount for the buffet and yet not being treated fairly. I read another review about a disabled child being charged eventhough they couldn’t eat. I am wondering if JRC isn’t inclusive or are they not considerate of people with disabilities. It wasn’t impossible for them to send some one for a couple minutes to help us but the receptionist rejected straight to our face.